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Privacy Policy

Effective Date: 01/01/26

At Tutor Connect Global, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, use our services, or interact with us.

By accessing or using Tutor Connect Global, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect several types of information in order to provide and improve our services:

  • Personal Information: When you sign up for an account, book a tutor, or interact with our platform, we may collect personal details such as:

    • Full Name

    • Email Address

    • Phone Number (if applicable)

    • Date of Birth

    • Payment Information (if applicable)

  • Usage Data: We automatically collect data about how you use our website and services, including:

    • IP address

    • Browser type

    • Device information

    • Pages visited

    • Time spent on pages

    • Referring/exit pages

    • Date and time of your visit

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your user experience, analyze site traffic, and personalize content. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and personalize our services (e.g., courses, tutoring sessions, and exam practice).

  • To communicate with you about updates, promotions, and educational materials.

  • To process transactions, such as booking a tutor or purchasing courses.

  • To improve our website functionality and user experience.

  • To monitor and analyze usage patterns to improve our services.

  • To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in running our website and services (e.g., payment processors, email marketing tools, etc.). These service providers are required to use your information only for the purposes of providing services to us and are prohibited from using it for any other purposes.

  • Legal Requirements: We may disclose your personal information to comply with legal obligations, respond to legal requests, protect the rights, property, and safety of Tutor Connect Global or others, or investigate potential violations of our terms of service.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete personal information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal restrictions.

  • Objection: You can object to the processing of your data in certain circumstances.

  • Withdraw Consent: If you’ve given us consent to process your data, you can withdraw it at any time by contacting us.

To exercise any of these rights, please contact us at support@tutorconnectglobal.com.

6. Third-Party Links

Our website may contain links to third-party websites, services, or content that is not owned or controlled by Tutor Connect Global. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are intended for users aged 13 years or older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us:

Email: support@tutorconnectglobal.com

Phone: +233 542 08 8794/+1 548 577 8778

Address: Ontario, Canada

 

Conclusion:

This Privacy Policy outlines how Tutor Connect Global collects, uses, and protects your personal information. If you have any concerns or need further clarification, feel free to contact us.