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Terms & Conditions

Effective Date: 01/01/26

Welcome to Tutor Connect Global! By accessing and using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, do not use our services.

1. Introduction

  • Tutor Connect Global (referred to as "we", "us", or "our") operates an online platform that connects students with tutors for various educational services, including courses, tutoring sessions, and exam practice (the "Services").

  • These Terms and Conditions govern the use of our website and services, and by accessing or using them, you agree to these terms.

2. Acceptance of Terms

By using our website or services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, you must not use our website or services.

3. User Eligibility

  • You must be 13 years of age or older to use our services. If you are under the age of 13, you are not permitted to use the platform.

  • By using our services, you affirm that you are of legal age to form a binding contract or have obtained parental consent if under the age of 18.

4. Account Registration

  • To access some features of the site, such as booking a tutor or enrolling in a course, you must create an account.

  • When registering, you agree to provide accurate, current, and complete information and update it as necessary.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

  • If you suspect any unauthorized access to your account, you must immediately notify us.

5. Use of Services

  • Courses: We provide various online courses in subjects like Math, Science, Financial Literacy, and more. These courses are available for students from grades 1 through 12.

  • Tutoring Services: You can book private tutoring sessions with qualified tutors. We connect you with tutors based on your preferred subject and grade level.

  • Exam Practice: We provide practice materials for exams such as WAEC, SAT, TOEFL, and JAMB to help students prepare.

  • Booking Process: Users can book private tutors through our platform, specifying their preferences for subject, grade, and availability. Tutors will confirm bookings based on their schedules.

6. User Conduct

When using our website and services, you agree not to:

  • Violate any applicable laws or regulations.

  • Upload or distribute harmful, offensive, or illegal content.

  • Harass, abuse, or harm others.

  • Impersonate any person or entity or provide false information.

  • Engage in any activity that may disrupt or damage our services or platform.

7. Payment and Fees

  • Some of our services may require payment (e.g., tutoring sessions, exam practice materials). By booking these services, you agree to pay the fees outlined on the website.

  • Payment is processed through secure methods, and you agree to provide accurate billing information.

  • All fees are non-refundable, except as required by law or under specific conditions.

8. Cancellation and Refund Policy

  • Cancellation: If you wish to cancel a tutor session, you must do so at least 24 hours in advance to avoid being charged.

  • Refunds: Refunds may be issued in certain circumstances, such as system errors or cancellations in accordance with our policies.

  • Refund Process: If applicable, we will process refunds according to the original payment method.

9. Intellectual Property

  • All content on Tutor Connect Global, including text, graphics, logos, images, and software, is the property of Tutor Connect Global or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not use, reproduce, or distribute any part of our content without permission.

10. Privacy and Data Protection

  • Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

  • By using our platform, you consent to our Privacy Policy.

11. Termination of Access

  • We reserve the right to suspend or terminate your access to our platform if you violate any of these terms or engage in prohibited conduct.

  • You may cancel your account at any time by contacting us, but cancellation does not affect any outstanding fees or obligations.

12. Disclaimers and Limitation of Liability

  • Disclaimer: The content and services provided on our platform are for general informational purposes only and do not constitute professional advice.

  • Limitation of Liability: Tutor Connect Global is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of the platform or services.

  • We make no guarantees about the accuracy, reliability, or results of any course or tutor.

13. Indemnity

You agree to indemnify, defend, and hold harmless Tutor Connect Global, its employees, agents, and affiliates from any and all claims, damages, losses, or expenses arising from your use of the platform, violation of these terms, or infringement of any rights.

14. Modifications

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page, and the Effective Date will be updated. It is your responsibility to review these terms regularly.

15. Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes will be resolved in the appropriate courts within Canada

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: support@tutorconnectglobal.com
Phone: +233 54 208 8794/+1 548 577 8778
Address: Ontario, Canada

Conclusion

This document outlines the Terms and Conditions for using Tutor Connect Global. By accessing or using our platform, you agree to these terms. If you do not agree, please refrain from using our services.